Shipping & Returns

All pre-made items will be shipped within four business days unless otherwise noted. Please allow up to two weeks for delivery if located outside the continental United States. You will be notified upon completion of custom orders via e-mail regarding estimated shipping date and costs incurred. If for some reason you are not completely satisfied with your order, please contact us by phone or e-mail and we will do our best to rectify the situation. The down payment on custom orders is non-refundable, however we will refund you the remaining amount on our receipt of undamaged/unaltered product by check if a satisfactory solution is not met. All shipping on returns or alterations are the buyers sole responsibility. We reserve the right to sell any returned items as part of our regular gallery pieces.